Job Details

Description

Hotel General Manager with Hilton Experience - 174 Rooms - Chico, CA

This award-winning hotel features 174 guest rooms with an onsite restaurant and bar, pool bar, a Peloton-equipped fitness room, a business center, and a large, flexible meeting and event space accommodating up to 300 attendees spanning 8,000 sf.

We are seeking a hands-on, high-energy hotel general manager with strong operations management and Hilton brand experience. In this key leadership role, you will have the opportunity to drive great business results by utilizing your excellent business skills and ensuring the delivery of great guest service!

Responsibilities

Establish daily priorities, direct operations, and ensure all guest services run smoothly and efficiently.
Ensure full compliance with hotel operating controls, policies, procedures, and service standards.
Lead all key property issues including capital projects, maintenance, improvements, etc.
Resolve guest complaints and oversee the subsequent service recovery process.
Responsible for the preparation and subsequent achievement of the hotel operating budget by managing ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met.
Ensure all decisions are made in the best interest of the hotel, and management.
Lead the sales effort working closely with the Director of Sales.

Qualifications

Must have a minimum of three years of experience as a general manager for a smaller (less than 200 rooms) full-service hotel.
Must have a full understanding of Hilton brand standards adherence and compliance.
Must have a thorough knowledge of food and beverage operations.