Job Details

**Banquet Houseman**

* San Martin, CA

* Part Time

* F&B

* Entry Level

**Objective:** To provide CordeValle quality service and product to all guests. Perform all aspects of function space set-up and maintenance.

**Job Functions:**

Meet and exceed guest and staff expectations by providingCordeValle quality service and product.

* Provide value-added service to guests by doing whatever is reasonable and possible to meet or exceed customer expectations.

* Communicate effectively with guests, staff and supervisors.

* Demonstrate teamwork by cooperating and assisting staff as needed

* Handle difficult situations effectively

* Show willingness to serve and assist guests an fellow staff members at all times

**Menu**

* Must have basic knowledge of banquet menus and beverage lists

**Outlet Responsibilities**

* Responsible for set up of function space as indicated on the BEO

* Responsible for breakdown of the function space

* Conduct final inspection to ensure function space is properly set

* Responsible for collection, count and drop off of clean and soiled linens

* Provide safe environment for guests and staff by recognizing any possible hazards

* Keep back storage and electrical room clean and free of clutter

**Food and Beverage Service**

* Assist Captains, Servers and Bartenders upon request

* Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

* Ensure that standards are maintained at a superior level on a daily basis.

* Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the property.

* Maintain complete knowledge Rosewood Standards and Responsibilities as well as CordeValle policies and Procedures.

* Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

* Maintain complete knowledge and comply with all departmental policies/service procedures.

* Complete opening side duties as assigned.

* Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.

**Qualifications:**

Experience:

- Minimum one years experience in Banquets for a luxury or ultra luxury Hotel or Resort

- Must be able to lift a minimum of 50 lbs.

- General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guests service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

- Technical Skills: Ability to understand guests' service needs; ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time; ability to exert physical effort in transporting food, beverages & banquet set up supplies; ability to endure abundant physical movements throughout the work are