Job Details
Job Location
ROLLING HILLS CASINO - CORNING, CA
Position Type
On Call
Salary Range
$22.00 - $22.00 Hourly
Job Shift
Any
Job Category
Food & Beverage
Description
Job Title: Event Staff (On Call)
Department: Food & Beverage
Reports To: Food & Beverage Supervisor
FLSA Status: Non-exempt
Summary
Provides exceptional guest experience by assisting with events. May work in the Event Center, Carlino's, Obsidian Spirits Amphitheater, or assisting with Casino floor events for concerts, banquets, conferences, or promotions. Must be able to commit to a minimum of 1 event per 2-week period.
Essential Duties and Responsibilities include the following:
- Provide constant, attentive, and friendly service to guests
- Monitor main entrance to ensure proper admission. (Verify tickets, stamp hands and apply wristbands)
- Assists guests in locating assigned seats
- Serve and refill complimentary beverages to guests
- Clear away dirty dishes and glassware from occupied/or unoccupied tables in a timely manner.
- Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level
- Maintain a clean and stocked beverage station
- Relay any complaints, problems, or positive remarks to the Supervisor
- Maintains assigned workstation and section
- Monitor entrance doors with restricted access
- Assist with crowd control
- Direct traffic to authorized parking areas
- Assist with set-up/clean-up of events
- Must always perform all duties in a safe manner to oneself and all cast members and guests
- Must be able to report unsafe situations to the Supervisor
- Hepatitis B shot is suggested
- Other duties as assigned
Supervisory Responsibilities This job has no supervisory responsibilities.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Education and/or Experience High school diploma or general education degree (GED) preferred and/or one to three months related experience and/or training. Candidate must be at least 21 years of age. Must possess excellent customer service skills.
Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to patrons, and other employees of the organization.
Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Certificates, Licenses, Registrations Gaming license issued by the Paskenta Gaming Commission
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds or 200 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to extreme cold and extreme heat and is regularly exposed to tobacco smoke. The noise level in the work environment is usually moderate to very loud.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties, responsibilities, and requirements pertaining to this job are subject to change, as needed.