Overtime eligibility for full-time work over 40 hours/week
Paid Sick Leave benefits avaliable in applicable states
Benefits package with health, dental and life - View our full benefits page at maggianosjobs.com/benefits.html
FREE Education assistance
Scratch kitchen
Authentic family recipes
Lots of other perks and discounts
Job summary:
Takes orders and serves food and beverages to guests in the restaurant and cocktail area. Responsible for all aspects of professional food service and guest satisfaction.
Key Responsabilites:
Must be willing and able to:
Effectively service a 6 table station
Accurately account for and balance all sales and receipts
Communicate clearly with the kitchen both verbally and utilizing the computer register system
Present and encourage current promotional information and materials to guest
Accurately account for all guest checks issued
Accurately record and account for all items ordered and served
Accurately accept payment from guest
Notify guest of any automatic gratuity
Perform calmly under pressure, handling multiple tasks simultaneously
Communicate with guest clearly, patiently, and courtestly
Perform varied duties to ensure all aspects of service according to standing operating procedure
Requirements
Qualification standards:
Must provide a minimum of 2 years full-service restaurant experience or the equivalent
Menu and specials
Wine list
Liquor list and special drinks
Accounting procedures
Layout of restaurant including table numbers and station numbers
Individual restaurant orientation material including rules and philosophies
Must be willing and able to:
Meet personal schedule requirements punctually
Be courteous, pleasant and good natured
Respond to the needs of difficult guests with patience and courtesy
Accept constructive criticism
Get along with co-workers
Provide a clean, well manicured persona that reflects the established image of the restaurant
Stand and walk for an entire shift
Safely transport food from kitchen to guest table over slick, uneven surface
Transport food to service a party of 4 in a single trip
Transport food and beverage items from source to any guest table continually throughout a shift
Safely move about in all areas of the restaurant
Work nights, weekends and holidays
Maggiano's Little Italy® truly is a very special group of restaurants. Technically, we're a "chain," but in principle, we're more like an extended family. Each restaurant is similar in menu and philosophy but is built to reflect the history of its host city. Inside, high-energy, full-service dining rooms reminiscent of pre-war Little Italy, elegant banquet facilities and customer-friendly carryout leave no doubt you're visiting an authentic Maggiano's Little Italy® restaurant. equal opportunity employer
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