Job Details

Why work for Ampla Health? 23610Ampla Health provides the individuals and communities we serve with high quality, comprehensive, community he...GENERAL PURPOSE:Medical Receptionist/Greeter is responsible for providing assistance to patients on the telephone and at the front entrance or desk, andproviding patient screening for Covid symptoms (fever, illness, cough) and questionnaire's.MAIN RESPONSIBILITIES & DUTIES:Assists patients calling or visiting the clinicGreets patients and visitors at the entrance of the clinicProvides assistance to patients and others contacting the clinic by telephone; may provide direct assistance, or take messages and direct calls to the appropriate partyComplete Covid screening questionnaires.Assist patients with appointments for patients calling in or walking into the clinic.Take patient temperatures and provide Personal Protective Masks.Keeps inventory of PPE supplies used at the front desk and patient lobby; notify supervisor if reordering is necessary to maintain appropriate PPE inventory levelMonitors the cleanliness and sanitation of the patient lobby at all times.Other duties as assigned by SupervisorQUALITIES &CHARACTERISTICSMaintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health's staff, Board of Directors and vendorsMaintains the highest professional ethics and is honest in dealing with people; is a model for all employees through his/her actionsStrives to learn more and is receptive to new challenges and opportunitiesDisplays enthusiasm toward the work and the mission of Ampla HealthPROFESSIONAL KNOWLEDGE, SKILLS & ABLITIESHigh School Diploma or GED requiredAbility to use Microsoft Word for basic correspondenceAbility to type a minimum of 40 WPMMust be able to use a calculatorBilingual (English/Spanish) (English/Punjabi) (English/Hmong) preferred but not requiredAbility to adapt to specific environment and dutiesDemonstrate clear knowledge of Ampla Health's clinic structure, standards, procedures and protocolsCOMMUNICATIONS SKILLSMust have neat and legible handwritingMust be able to interact with patients courteously and calmlyAbility to communicate well with the publicWORKING CONDITIONS & PHYSICAL REQUIREMENTSWork well with patients in a generally comfortable office environment. Employees must possess the following physical requirements:Must be able to hear and communicate with clients and staff on telephone and those who are served in person, and speak clearly in order to communicate information to clients and staffMust be able to lift up to 40 pounds and push up to 100 pounds (on wheels)Must have vision which is adequate to read memo's, computer screen, registration forms and other clinic documentsMust have high manual dexterityAble to reach above shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turnMay be exposed to contagious/infectious diseases