Job Details

Job Type

Full-time

Description

Job Title: Referral Coordinator

Location: Chico, CA
Employment Type: Full-time
Experience Level: Entry-Level to Mid-Level

FLSA: Hourly, non-exempt

Compensation: $22 to $26 per hour, DOE

About Us:
At Ridge Eye Care, Inc., we're committed to providing exceptional eye care services with a focus on excellence, patient care, and integrity. We're looking for a dedicated and friendly Referral Coordinator to join our team and play a vital role in delivering a seamless experience for our patients.

Position Overview:
The Referral Coordinator is responsible for handling patient referrals and coordinating communication between patients, providers, and other healthcare facilities. This role requires excellent attention to detail, superb customer service skills, and the ability to navigate referral systems efficiently.

Key Responsibilities:

• Coordinate and process patient referrals to external providers
• Verify insurance coverage and obtain necessary authorizations
• Communicate with patients to provide updates and answer referral-related questions
• Follow up with providers and patients to ensure referral completion
• Maintain accurate records in our electronic health system
• Patient appointment scheduling
• Coordinating medical records

Benefits:

• Competitive pay
• Health, dental, and vision benefits
• Vacation accrual, sick pay, and holiday pay
• Opportunities for career growth and professional development

How to Apply:
Please submit your resume and a cover letter detailing your customer service experience and interest in the Referral Coordinator position. We look forward to welcoming a friendly and detail-oriented professional to our team!

Requirements

Requirements:

• Prior experience in customer service
• Extremely friendly and professional demeanor
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Knowledge of medical office procedures or experience in healthcare (preferred)

Salary Description

$22-$26