Job Details

Angeles Academy of Music, the largest music academy in Los Angeles, is currently seeking a full-time Front Desk Sales Supervisor to support our locations in West Los Angeles.

Compensation :

• $27-$30 per hour, with additional commission on net sales
• Medical, dental, and vision plans

Requirements :

1. Sales proficiency, with a track record of meeting targets
2. Bachelor's degree in Business Administration preferred, but not required.
3. Strong customer service skills, team supervision experience, and administrative abilities
4. Ability to multitask and thrive in a fast-paced environment
5. Excellent interpersonal skills, particularly with children and adults
6. Exceptional memory and phone etiquette
7. Background in hospitality.
8. No background in music is necessary / required.

• Immediate start
• Proficiency in technology, Google docs, sheets, Canva and excel experience is also a plus.
• Must have reliable transportation
• Ability to work independently
• Some flexibility to work evenings and weekends.

Current Schedule Opening :

4 days per week, weekdays, 12:30-9 p.m. Weekends, 8:45-5:30 p.m. Must be able to work weekends. Exact 4 day schedule TBD. Once set, days are relatively permanent, 5th day may frequently be possible to cover other staff.

Job Duties :

1. Sales :
   • Achieving academy's sales targets
   • Follow up with potential clients via phone to promote our programs
   • Register clients and complete student onboarding.
2. Customer Service and Administration :
   • Promptly answer customers' phone calls and emails
   • Document requests and follow up diligently to complete client requests.
   • Opening / closing / cleaning facilities
   • Supervising instructors to ensure highest quality operations.

Education and Experience :

• Bachelor's degree required, business or hospitality preferred
• Sales, management, customer service experience is a plus
• Front desk, restaurant and hospitality experience is a plus
• Front desk experience for spa, a hotel, vet, dentist, bank teller, waiter, waitress, restaurant / hospitality worker, retail salesperson.

Additional Information :

• Work locations: Tarzana and/or West Los Angeles
• Applicants must email resumes; no phone calls or drop-ins accepted

Note: ANY PHONE CALLS OR EMAILS TO THE BUSINESS WILL AUTOMATICALLY DISQUALIFY THE CANDIDATE.

• Confident sales skills
• Dependable and reliable
• People-oriented and adaptable
• Detail-oriented and achievement-driven
• Autonomous
• Thrives in high-pressure environments

Benefit Conditions :

• Waiting period may apply
• Full-time employees only eligible