Job Details

About the Role

As the Head of Product Operations, you will be responsible for streamlining product development processes and ensuring the seamless execution of product strategies. This role will involve close collaboration with cross-functional teams, including product management, engineering, sales, marketing, and operations, to optimize product lifecycle management and drive efficiency.

A Day in the Life

• Build and maintain strategic frameworks for product planning, impact measurement, and assessing and improving product maturity through defined benchmarks and continuous evaluation.
• Develop and implement product operations strategies that enhance productivity, efficiency, and support a research-backed product organization grounded in market insights and customer feedback.
• Deliver global strategic initiatives by collaborating with cross-functional teams to design and execute change with local relevance and global consistency, while embedding processes to track ROI of solutions.
• Automate data-driven dashboards to provide business insights and analytics (including a social media command center) and ensure timely, actionable intelligence is available to executive leadership.
• Coordinate cross-functional teams to ensure timely and successful product launches, while aligning activities with product roadmaps and maturity goals.
• Monitor and analyze product performance metrics to identify areas for improvement, measure maturity progress, and evaluate ROI.
• Manage and optimize product lifecycle processes from ideation to launch and beyond, embedding maturity assessments at each stage.
• Collaborate with product managers to align operational activities with product roadmaps and research-driven priorities.
• Identify and mitigate risks and bottlenecks in product development, with frameworks for continuous maturity improvement.
• Drive continuous improvement initiatives to enhance product quality, customer satisfaction, and organizational learning.
• Ensure compliance with regulatory requirements and industry standards, while maintaining global best practices for a high-maturity product organization.

What You Need

• Proven experience in product operations role
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent communication and collaboration skills.
• Proficiency in product management software and tools.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Detail-oriented with strong organizational skills.
• Engaged in business planning to define product roadmap and drive cross functional growth initiatives.

We offer competitive benefits to set you up for success in and outside of work.

Here's What We Offer

• Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance.
• Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry's most generous parental leave policies to support you during life's most important moments.
• Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won't go unnoticed.
• Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.

Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.

For any additional information, please visit the below websites:

E-Verify

Right to Work (English)

Right to Work (Spanish)

Disclaimer:

Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at ...@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.