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Job Details

Engineering Manager - Charlotte AI (Remote, East Coast)

  2025-09-08     CrowdStrike     all cities,AK  
Description:

Overview

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasnt changed were here to stop breaches, and weve redefined modern security with the worlds most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. Were also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. Were always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Responsibilities

As an Engineering Manager for Charlotte AI at CrowdStrike, youll be responsible for building and supporting the teams that develop and maintain our generative AI-powered virtual security analyst. You will focus on the wellbeing and professional growth of everyone in your group, and youll drive the hiring that will enable us to scale at an accelerated pace. Youll help foster an open and collaborative environment and ensure that your group is set up to succeed and to keep roadmap delivery on track.

With a focus on Charlotte AI product engineering, you will work with a talented group of cloud, SDET, and frontend engineers, as well as AI/ML Data Scientists to provide the high-quality, high-scale AI-powered security systems that customers around the world use 24/7 to defend against the most sophisticated adversaries. Youll also collaborate closely with product managers to optimize our roadmap and with the design team to maintain a consistent user experience across all our products. Our ideal candidates are passionate about building autonomous teams, growing people, AI/ML systems, cloud-native architectures, user experience, and loves to find solutions in the cutting-edge intersection of AI and cybersecurity.

We operate with a startup mindset inside a global cybersecurity leader. The Charlotte AI team functions as a complete product unit, working closely with dedicated product managers, UX designers, and security strategists to iterate quickly on customer needs. We embrace a fast-paced working process with rapid experimentation and release cycles, which means engineers own their work end-to-end from initial design to deploying features that immediately impact users. We provide opportunities to learn new skills, mentor fellow engineers, and contribute to the direction of both the team and the products for which were responsible. We work in a distributed, remote-first, high-trust environment.

Charlotte AI Product

Charlotte AI is a generative AI-powered virtual security analyst that helps any userfrom novice to expertoperate like a seasoned SOC analyst. Our product helps organizations:

  • Accelerate threat detection and response - Converting hours of work into minutes or seconds by handling tedious data gathering and analysis via simple queries
  • Automate detection triage - Charlotte autonomously analyzes and prioritizes alerts with over 98% accuracy, filtering out false positives and low-risk events
  • Bridge the cybersecurity skills gap - By allowing analysts to ask plain-language questions of their security data and automating complex reasoning
  • Enable faster decision-making - Charlotte surfaces hidden threats and answers pressing security questions in seconds, so teams can respond faster and with greater confidence

What youll do is to work with and lead multiple engineering teams across AI/ML, backend, and frontend to deliver scalable AI-powered security features that align with roadmaps and customer needs.

What You'll Do
  • Lead and build one or more teams of engineers building Charlotte AI software offerings, with a focus on AI/ML engineering, backend systems, and UI/UX engineering.
  • Manage organizational structure and workload, project resourcing and coordination in a fast-paced, highly distributed environment with rapid iteration cycles.
  • Support wellbeing of team members - providing support and guidance focused primarily on resourcing, progress, and soft skills. Gather feedback from others, provide coaching as needed and in collaboration with senior engineers and managers to advance team member skill sets in AI/ML and distributed systems.
  • Drive the recruitment process from initial contact to on-boarding, with emphasis on finding engineers passionate about AI and cybersecurity.
  • Contribute to the product roadmap, set up your group to deliver it over the next 12-18 months, and share that information back to other managers and team members.
  • Participate in team activities, such as quarterly roadmap planning, to prioritize AI/ML projects on the roadmap based on availability of humans to do the work and business objectives that need to be met.
  • Collaborate closely with AI/ML researchers, data scientists, and security experts to push the boundaries of AI in cyber defense.
  • Have fun solving difficult problems at the intersection of artificial intelligence and cybersecurity.
What You'll Need
  • Strong engineering track-record and deep technical knowledge, preferably with experience in AI/ML, distributed systems, or cloud-native architectures.
  • Experience mentoring and supporting people and teams with empathy and professionalism, particularly in fast-paced, innovation-driven environments.
  • Experience leading through others and setting up multiple teams for success in rapid iteration cycles.
  • Experience working with Product Managers and UX Designers for requirement analysis and driving the engineering team to come up with solution approach and design for delivering AI-powered requirements.
  • Track record of shaping product roadmaps in the short and medium term, particularly for customer-facing products.
  • Experience planning, tracking, delivering and managing multiple projects in startup-like environments.
  • Understanding of modern software development practices including microservices, cloud platforms, and agile methodologies.
Bonus Points
  • Experience and knowledge in the areas of AI/ML engineering, Large Language Models LLMs, and generative AI technologies.
  • Knowledge of and experience with technical teams, cybersecurity, and AI/ML startups strongly preferred.
  • Experience with cloud-native technologies (Go, Python, Docker, Kubernetes, AWS).
  • Experience in remote-first environments and global teams.
  • Familiarity with data pipelines, vector databases, and AI model training and deployment.
  • Understanding of cybersecurity domain knowledge and security operations.
Background and Security Checks

This role will require the candidate to periodically undergo and pass additional background and fingerprint check(s) consistent with government customer requirements.

Benefits
  • Remote-friendly and flexible work culture
  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at ...@crowdstrike.com for further assistance.

The base salary range for this position for all U.S. candidates is $140,000 - $215,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

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