Job Details

Overview

Join to apply for the Self Storage Manager role at Osprey Management.

We are a full-service, commercial real estate firm focusing on Manufactured Housing and Self-Storage, owning and operating over 115 properties across 29 states. We seek innovative, passionate, and motivated individuals for a fast-growing organization with opportunities for professional growth. Our culture values meaningful relationships, collaboration, continuous improvement, and career advancement.

Position purpose

As the Self Storage Manager, you will oversee the day-to-day operation of the self-storage facility, including excellent customer service, property upkeep, light maintenance, tours of the property, and achieving revenue goals through unit rentals, tenant insurance sales, and other retail offerings. You will manage all accounts receivable and collections of delinquent accounts, and provide exceptional customer service both in person and by phone. The ideal candidate will have an entrepreneurial spirit, strong sales skills, and a drive to help the facility succeed. This role also includes property maintenance and landscaping as needed.

Self Storage Manager Benefits

• Competitive Starting pay of $19-21 per hour
• Part-time flexible schedule
• 401k
• Monthly bonus opportunities
• Company perks program
• Flexible Schedule
• Opportunities for career advancement

Self Storage Manager Responsibilities

• Renting storage spaces based on customers' needs using strong sales strategies
• Providing exceptional service and building rapport with new and existing customers
• Accepting payments and completing daily bank deposits
• Preparing auction units according to procedure and lien laws as needed
• Handling customer inquiries or problems in a courteous, professional, and timely manner
• Meeting sales goals for insurance, merchandise, and unit rentals
• Opening and closing the office each day according to company policies
• Responding to customer inquiries and resolving complaints
• Keeping the property and office clean and tidy; conducting property walks, lock checks, and showing units
• General maintenance including plumbing, electrical, carpentry, and HVAC tasks as needed
• Groundskeeping and landscaping, mowing lawns, trimming, and winter snow removal
• Daily physical requirements such as walking the property, cleaning units, and opening/closing storage doors (up to 50 lbs)
• Other general office and maintenance duties as required

Self Storage Manager Qualifications

• Willingness to work respectfully with people of diverse backgrounds
• 2-3 years of managerial/maintenance experience
• Basic computer skills; proficiency in Microsoft Word & Excel
• Strong written and verbal communication
• Professional presentation
• Flexible schedule with weekend availability
• Ability to solve problems involving residents, personnel, finances, equipment/maintenance, and emergencies
• Willingness to learn and drive to improve the facility
• Maintenance skills including landscaping, plumbing, electrical, carpentry, and HVAC
• Knowledge of safety protocols and regulations to ensure a safe working environment
• Proper use of tools and equipment
• Ability to lift up to 50 pounds
• Valid driver's license and clean background required to complete daily bank deposits

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

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