Job Details

Facilities Reservations Coordinator (Administrative Support Coordinator I) Reposted

Join to apply for the Facilities Reservations Coordinator (Administrative Support Coordinator I) Reposted role at California State University, Chico.

Overview

Working independently, under general supervision of the Manager of Customer Support, the Facilities Reservations Coordinator performs a full range of complex clerical and administrative support coordinator duties for the Facilities Reservations and Event Services (FRES) program, specifically, and Facilities Management & Services (FMS) in general. This role facilitates reservations of conference, meeting, lecture, athletic, and specialty space throughout campus, and maintains high customer service standards. This position works with on-campus and community clients to facilitate reservations which may include creating and providing facility use quotes, fulfilling special equipment/service requests, initiating billing/invoice processes and communicating with all university departments impacted by room usage. Incumbent is required to become proficient with campus scheduling software, such as Ad Astra, TMA (CMMS), and other University business and facility software systems.

Responsibilities

• Facilitate reservations of conference, meeting, lecture, athletic, and specialty spaces campus-wide.
• Provide facility use quotes and fulfill special equipment/service requests.
• Initiate billing/invoice processes and coordinate communication with university departments impacted by room usage.
• Develop proficiency with campus scheduling software (e.g., Ad Astra, TMA/CMMS) and other related systems.
• Support a high level of customer service in interactions with on-campus and community clients.

Qualifications

Required Education And Experience: This position requires a functional knowledge of standard office procedures and practices, and ability to work in various organizational structures. Normally obtained through completion of a high school program, technical/vocational program, or equivalents, combined with three years of related office work experience.

Preferences: Preference may be given to applicants with these specialized skills:

• Experience with a Computerized Maintenance Management System (Work Order System).
• Experience with scheduling and managing multiple calendars.
• Ability to adapt to change and demonstrate flexibility in evolving responsibilities.
• Effective communication skills in person, on the telephone, and in writing.

Time Base/Pay/Schedule

• Time Base: Full-time
• Pay Plan: 12/12
• Work Schedule: Mon-Fri 8:00am-5:00pm; Summer: Mon-Thurs 7:00am-5:30pm

Benefits and Additional Information

CSU, Chico offers benefits including tuition fee waiver (if eligible). The University provides various benefits (sick leave, vacation, health insurance). For more information visit the CSU employee benefits summary.

Additional information: CSU policy may require a background check prior to assuming this position. The position is considered sensitive. Incumbent is responsible for Level 1 data security. See the CSU's Annual Security Report for details.

About Chico State

Graduate and undergraduate programs with strong research experiences, faculty mentoring, and civic and global engagement opportunities. The campus motto is "Today Decides Tomorrow." The campus is located in Northern California, 90 minutes from Sacramento and three hours from the San Francisco Bay Area. The campus acknowledges the Mechoopda people as traditional custodians of the land.