Job Details

The Role

We are seeking a full stack Senior Data Scientist who will help shape business strategy and product development decisions through data-driven insights for SoFi's financial services products. This is an exciting role for someone to make a direct impact on the product strategy and revenue of SoFi.

Success in this role hinges on your technical aptitude, quantitative abilities, and business acumen: you know how to plow through data with SQL/Python/R/Tableau, surface insights using math/statistics/ML techniques, and measure the business impact using efficiency/conversion/profit metrics. You treat stakeholders as a partnership – you are there at each step of the way and you know that we only succeed if we succeed together.

What you'll do

• Work with product and business managers to identify strategic opportunities, measure KPIs to craft compelling stories, make data-driven recommendations, and drive informed actions.
• Own end-to-end product analytics workflow including formulating success metrics, socializing them across the organization, and creating dashboards/reports.
• Act as a curator of data by defining, instrumenting, and tracking necessary analytics of our products by working cross functionally with engineering and product teams.
• Craft, analyze, and present customer behavior metrics, such as funnel conversion, user churn, features engagement, product LTV, and cross-sell metrics. Design tests with product and marketing partners to improve these metrics.
• Work with seasoned business leaders to understand revenue, costs and profitability across various revenue streams.
• Analyze and perform statistical analysis on data that underlies our product experiments.
• Build exploratory & predictive models to help decision makers understand customer behaviors and segmentation.
• Stay focused on what's best for the company – be flexible when needed while staying steadfast on core goals.

What you'll need

• Bachelor's degree required (Masters preferred) in Computer Science, Math, Physics, Engineering or quantitative field.
• 4+ years of relevant work experience
• Intellectual curiosity and aptitude to pick up new technical skills
• Exceptional problem-solving skills
• High EQ with ability to influence outcomes and communicate technical content to general audiences
• Ability to initiate and drive projects to completion with minimal guidance
• Ability to communicate assertively and succinctly, influencing stakeholders to make data driven decisions.
• Strong programming skills in SQL, Python and proficiency in Tableau
• Experience with experimentation and hypothesis testing
• Ability to work in a dynamic, cross-functional environment, with strong attention to detail
• Strong relationship building and collaborative skills

Nice to have

• Experience in a financial organization
• Experience in working with growth-focused products
• Familiarity & interest in Generative AI systems, including RAG and LLMs

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

Pay range: $128,000.00 - $240,000.00

Payment frequency: Annual

This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company and equal opportunity

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Fair Chance and accommodations

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email ...@sofi.com.

Work location

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Applicants

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Terms and Conditions Apply. SOFI RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS AND BENEFITS AT ANY TIME WITHOUT NOTICE. To qualify, a borrower must be a U.S. citizen or other eligible status and meet SoFi's underwriting requirements. Not all borrowers receive the lowest rate. Lowest rates reserved for the most creditworthy borrowers. If approved, your actual rate will be within the range of rates listed above and will depend on a variety of factors, including term of loan, evaluation of your creditworthiness, years of professional experience, income, and a variety of other factors. Rates and Terms are subject to change at anytime without notice and are subject to state restrictions. SoFi refinance loans are private loans and do not have the same repayment options that the federal loan program offers, or may become available. Licensed by the Department of Financial Protection and Innovation under the California Financing Law License No. 6054612. SoFi loans are originated by SoFi Lending Corp. or an affiliate, NMLS # 696891. (www.nmlsconsumeraccess.org)

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