Job Details

Remote Seasonal Customer Care Representative Augusta GA Local Hires

Be among the first 25 applicants. 2 days ago.

This range is provided by TaxSlayer. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range: $16.75/hr - $16.75/hr

Department: Seasonal Customer Support Location: Aiken, SC

Job Summary

Were seeking Seasonal Customer Support Representatives for the 2025 tax season to join our remote team and deliver exceptional service to our customers during our busiest time of year. This is a work?from?home opportunity starting in January 2026.

What We Offer

• Competitive hourly pay starting at $16.75/hour
• Paid training to set you up for success
• Remote work from the comfort of your home
• Opportunities for tax professionals and desktop support specialists

Responsibilities

• Respond to customer inquiries via phone and chat
• Provide accurate information about products and services
• Troubleshoot and resolve customer issues professionally
• Maintain and update customer records
• Collaborate with team members to meet customer needs
• Meet performance goals for response time, satisfaction, and quality
• Stay informed about company products and policies
• Ensure a quiet, professional remote work environment

Qualifications

• High school diploma or equivalent (college degree preferred)
• Previous customer service or support experience
• Excellent communication and problem?solving skills
• Ability to multitask in a fast?paced environment
• Strong attention to detail and organizational skills
• Proficiency with customer support tools and systems
• Reliable internet connection (minimum 25?Mbps download / 10?Mbps upload)
• A quiet, distraction?free workspace
• Flexibility to work evenings, weekends, and holidays

How to Apply

• Complete the full application
• Opt in for text messages so we can reach you quickly and easily

As a federal contractor, TaxSlayer is responsible for ensuring employees meet any obligations set forth by the U.S. government. We will inform you of any applicable requirements as they arise.

Equal Opportunity Employer

TaxSlayer is an equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.