Processing applicants, managing casework for program participants and supporting the counseling staff to insure program compliance by: Conduct comprehensive needs assessments and facilitate the intake of eligible participants with the program. Identify and contact potential participants through outreach and referral arrangements with local agencies, organizations, and correspondence. Open, sort and process incoming applications and screen for program recommendation or denial. Prepare outgoing mail, maintaining correspondence for all inquiries, follow-up, sending applications, letters of acceptance or denial. Maintain correspondence with law enforcement agencies, court officials and county offices to initiate and maintain case-management, progress reports and discharge summary. Meet with counselors to assess and monitor progress of beneficiaries in completing the program expectations and accomplishment of personal objectives in recovery; guide and facilitate the beneficiaries' participa...Case Manager, Manager, Program Director, Retail, Skills