Job Details

Description

As a Deductions Specialist at Lundberg you will be responsible for analyzing, researching, and resolving customer deductions to ensure accurate invoicing and timely payments. This position plays a critical role in safeguarding company revenue, maintaining positive customer relationships, and supporting continuous process improvement. The ideal candidate will demonstrate strong attention to detail, problem-solving ability, and excellent collaboration skills across departments and with external partners.
Key Responsibilities:

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    Analyze, research, and resolve customer deductions to ensure accuracy and compliance with company policies.
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    Collaborate with internal teams and external customers to address and resolve deduction disputes.
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    Maintain detailed documentation of deduction claims, resolutions, and supporting information.
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    Prepare reports and identify trends to recommend process improvements and reduce future deductions.
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    Provide support to the accounts receivable team, including cash application and payment reconciliation.
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    Manage and maintain organized accounting electronic filing systems and direct deposit records.
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    Assist with financial reporting, analysis, and cross-departmental requests as needed.

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    Associate's degree in business, finance, or accounting; equivalent certifications (e.g., Certified Bookkeeper) are also acceptable.
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    3+ years of experience in accounts receivable or deductions management.
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    3+ years of experience using Microsoft Dynamics 365 Business Central or another full-scale ERP platform in a high-volume environment.
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    Exceptional attention to detail and accuracy with strong analytical and mathematical skills.
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    Proven ability to resolve issues independently while communicating effectively with both internal and external stakeholders.
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    Intermediate proficiency with Microsoft Excel, Outlook, and other Office applications.
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    Strong written and verbal communication skills and a customer service mindset.