Job Details

divh2Entry-Level Representative/h2pWere seeking entry-level representatives to serve as the first point of contact for members. In this role, youll explain benefit options, answer questions, and ensure families feel supported and confident in their coverage. Its a great opportunity for individuals who thrive in people-focused work, enjoy collaborating in team environments, and want to build a meaningful career with lasting impact./ph3Key Responsibilities/h3ulliConduct virtual consultations with members via Zoom or phone to review benefits programs/liliProvide clear explanations, resolve concerns, and build long-term client trust/liliMaintain accurate records and complete all required documentation/liliCollaborate with team members to achieve performance goals/liliShare ideas and feedback to improve processes and enhance client experience/li/ulh3Qualifications/h3ulliLegally eligible to work in the United States/liliHigh school diploma or equivalent (post-secondary education an asset)/liliPrevious experience in customer service, sales, or teamwork-based roles preferred but not required/liliComfortable with technology, including Zoom and digital record systems/liliStrong verbal and written communication skills/li/ulh3Skills That Will Help You Succeed/h3ulliCollaborative, team-player mindset/liliAdaptable and able to thrive in new or challenging situations/liliOrganized, dependable, and self-motivated/liliConfident when engaging with clients in a virtual environment/li/ulh3What We Offer/h3ulliComprehensive benefits package health, dental, prescription coverage, life insurance, and travel protection/liliRemote-first flexibility design a work schedule that fits your lifestyle/liliRecognition rewards performance-based bonuses and all-expenses-paid company trips (past destinations include Cancun, the Bahamas, and Las Vegas)/liliCareer development structured training, mentorship, and clear paths to advancement/liliSupportive culture be part of a team where your contributions are valued and your growth is celebrated/li/ul/div