Job Details

Summary

Perform any combination of cleaning duties to maintain guest rooms, bathrooms and public areas in a clean and orderly manner according to the property's standards and excellence to ensure guest satisfaction.

Essential Duties and Responsibilities include the following:

• Cleans guest rooms
• Make beds
• Dust rooms
• Vacuum carpets
• Checks and secure rooms
• Empty interior and exterior garbage
• Shampoo carpets
• Maintain cleanliness of hallway, stairways and lobby
• Organize work schedule from the room status list, arrivals and departures
• Distribute linen, towels and room supplies using wheeled carts or by hand
• Restock room supplies such as, soaps, shampoos
• Replace dirty linens with clean items
• Inspect and turn mattresses regularly
• Use housekeeping module by in room phone or work issued phone
• Store all dirty laundry in line with company policy
• Perform monthly deep cleaning projects as directed by supervisor
• Check all appliances in rooms are in working order
• Realign furniture and amenities according to prescribed layout
• Respond to guest queries and requests
• Respond to calls for housekeeping problems such as spills, broken glasses
• Deliver any requested housekeeping items to guest rooms
• Organize and restock cart at the end of the shift
• Ensure confidentiality and security of guest rooms
• Follow all company safety and security procedures
• Report any maintenance or supervisor issues or safety hazards
• Observe and report damage of hotel property
• Attend all staff meetings
• Other duties as requested by your supervisor

Requirements

• Minimum 21 years of age.
• Slip resistant shoes.

Supervisory Responsibilities

This job does not have supervisory responsibilities.

Education and/or Experience

High school diploma or general education degree (GED) preferred, housekeeping experience desired. Customer services experience a plus!

Language Skills

Ability to communicate effectively over the radio with co-workers. Ability to read and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

Mathematical Skills

Ability to add and subtract two digit numbers.. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability

• Ability to apply common sense understanding to carry out simple one or two step instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Ability to complete task on time.
• Ability to work under pressure.
• Ability to work alone or in a team.

Certificates, Licenses, Registrations

Gaming license issued by the Paskenta Gaming Commission. Valid California Driver's License.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand. The employee is required to walk, use hands to fingers, handle, or feel, reach with hands and arms, stoop, kneel, crouch, and/or crawl. The employee is occasionally required to climb or balance, talk and/or hear. The employee must regularly lift and/or move or lift up to 25 pounds, and occasionally lift up to 50 pounds and/or move. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet, warm, hot, and/or humid conditions, moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals, outside weather conditions, tobacco smoke, and vibration. The noise level in the work environment is usually loud.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Duties, responsibilities and requirements pertaining to this job are subject o change, as needed.