Job Details

Summary:

The RFM/CPM Administrative Assistant is responsible for the daily management of The Hignell Companies' third-party managed properties within the Residential Fee Management and Commercial portfolios.

Essential Functions:

• Processes guest cards, applications and prepare leases as needed.
• Shows vacant properties to prospective applicants.
• Conducts move-in inspections to ensure properties are ready for new tenants to move in.
• Conducts move-out inspections to document the condition of the vacated property.
• Performs regular inspections and drive-bys of occupied units to ensure they are properly maintained.
• Create and follow up on work orders as needed.
• Generate and post notices.
• Maintains work areas and office in clean and orderly manner.
• Prepares daily/weekly/monthly reports as required.
• Works to obtain and maintain full occupancy.
• Serves as liaison between the company, owners and residents.
• Complies with all applicable state, federal, and local laws related to the responsibilities of the position, including landlord-tenant laws.
• Regular attendance.
• Attends meetings with the Redding Property Management office via teleconference or in person as needed.
• Answer the after-hours emergency phone line on a rotating basis.
• Any other duties as assigned.

Other Functions:

• Performs related duties consistent with the scope and intent of the position.
• Overtime as needed.

Mental and Physical Demands:

• Experiences frequent interruptions; required to meet inflexible deadlines; requires concentration and attention to detail; requires a high level of organizational and prioritization skills; may occasionally deal with distraught or difficult individuals.
• Required to sit for prolonged periods; exposed to visual display terminal for prolonged periods; dexterity and precision required in the operation of a computer.
• Ability to lift up to 50 pounds.
• Ability to establish and maintain customer-oriented focus with callers, guests, clients, supervisor and co-workers.
• Ability to walk, kneel, climb, stand, stoop, crouch, and reach when performing light maintenance and office activities.

Desired Core Competencies/Qualifications:

• Commitment to the company's mission.
• High school diploma or GED. Additional education and/or training is preferred.
• Education, training, skills, and experience necessary to carry out assignments.
• Ability to read, write, speak and communicate effectively. Demonstrated skill in correct grammar, spelling, and English usage.
• Demonstrated computer skills with proficiency in Word and Outlook.
• Ability to establish and maintain effective relationships with co-workers, administrative team, and the public.
• Self-motivated, punctual, detail oriented, and able to work independently.
• Must have excellent organizational and interpersonal skills.
• Knowledge of single family, small multi-family dwelling and commercial rentals.