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Job Details

Sales Associate (Store 150, Chico, CA)

  2026-04-29     Westlake Hardware     Chico,CA  
Description:

Sales Associate

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities

Customer Service:

  • Provide a positive representation of Westlake Ace Hardware.
  • Proactively assist customers in solving problems.
  • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
  • Possess a friendly outgoing demeanor; work well with customers as well as associates.
  • Ensure all pages and calls are answered promptly, courteously and effectively.
  • Forward any customer complaint that cannot be handled to a member of management.
  • Possess strong product knowledge and knowledge of store layout and location of products.
  • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations:

  • Assist in creating a positive, professional and safe work environment.
  • Assist with receiving, checking in and stocking of merchandise throughout the store.
  • Assist with maintaining back stock levels.
  • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
  • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
  • Assist with merchandise resets through the store.
  • Provide assistance to Department Specialists, i.e. price changes, special orders.
  • Ensure signage is current throughout the store.
  • Operate forklift with proper training.
  • Communicate any Store Support Center issue to General Manager for follow up.
  • Communicate any merchandising, cost control or sales idea to General Manager.
  • Participate in store meetings.
  • Be professional in appearance and actions.
  • Perform all other duties as assigned.
Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

  • SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise.
  • PASSION Showing our love for the work we do, our customers, and our associates.
  • RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
  • INTEGRITY An authentic commitment to moral and ethical behavior.
  • TEAMWORK Together we can achieve extraordinary things.
  • EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements and Qualifications
  • High School or GED equivalent.
  • Formal retail experience preferred.
  • Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details

Starting at $16.50 Per Hour


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