Job Details
Store Assistant
2026-05-21 AAFES all cities,CA
Description:
Job Qualifications
Additional Qualifications/Requirements
This is a Regular Part Time position with hours ranging from 20-34 hours weekly. Below is a proposed schedule for the position. Schedules are subject to change based on operational needs. SundayMondayTuesdayWednesdayThursdayFridaySaturday12:30pm - 6:30pmOff3:00pm - 8:00pm3:00pm - 8:00pm11:30am - 8:00pmOff12:00pm - 6:00pm
Job Qualifications
Completion of high school or the equivalent. Retail experience. Demonstrated willingness and potential for additional responsibility.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties
Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized customer experience.
Provides superior sales skills to serve the customer, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, displaying promotional fixtures, merchandise and signing, completing counts on promotional merchandise, manual price change vouchers, keeping sales area fully stocked, and cleanliness of the area.
Actively communicates/promotes the benefits of Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increased customer brand loyalty.
May assist in maintaining shelf labels. Performs random price verification and initiates necessary corrective action. May provide assistance to customers with completing special orders, online orders, and rain checks.
May operate a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. May be required to verify and accept multiple tenders for payment and make change with accuracy and zero variance tolerance.
Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
Performs other duties as assigned.
Our Focus
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.
Who We Are
The Army & Air Force Exchange Service, also known as "the Exchange", is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.
Job Description
As a Store Associate at the Exchange, you'll function as a jack-of-all trades for the store. If you are highly adaptable and enjoy a job where no two days are the same, this is the position for you. Your primary duties will involve merchandising the floor, creating price labels, and updating shelf labels. Therefore, organizational skills and tidiness are important- you are an integral part of making sure our store looks clean and appealing to the customer. Your knowledge of the store will also allow you to provide expert customer service and create a welcoming environment.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoW.
So what can you expect as a Store Assistant at the Exchange?
- Follow all safety guidelines and operating procedures
- Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Able to use computer software to create labels, check pricing, and review plan-o-grams
- Maintaining a clean and fully stocked area according to Exchange guidelines
Job Qualifications
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Knowledge of merchandising and price changes preferred
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Cash handling experience preferred
- Excellent communication skills
- Basic computer skills
- Retail experience preferred
- Paid Vacation & Sick Leave
- Medical & Dental insurance
- Basic Associate Life, Personal Accident & Long Term Care Insurance
- Flexible Spending Accounts
- 401K
- Holiday Premium Pay (Double Pay)
- Mass Transportation Reimbursement
- Associate Transfer Program (ATP)
- Paid Military Leave
- Personal Accident Insurance
- FMLA & Administrative Leave
- Paid Parental Leave
- Employee Assistance Program (EAP)
Additional Qualifications/Requirements
This is a Regular Part Time position with hours ranging from 20-34 hours weekly. Below is a proposed schedule for the position. Schedules are subject to change based on operational needs. SundayMondayTuesdayWednesdayThursdayFridaySaturday12:30pm - 6:30pmOff3:00pm - 8:00pm3:00pm - 8:00pm11:30am - 8:00pmOff12:00pm - 6:00pm
Job Qualifications
Completion of high school or the equivalent. Retail experience. Demonstrated willingness and potential for additional responsibility.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties
Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized customer experience.
Provides superior sales skills to serve the customer, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, displaying promotional fixtures, merchandise and signing, completing counts on promotional merchandise, manual price change vouchers, keeping sales area fully stocked, and cleanliness of the area.
Actively communicates/promotes the benefits of Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increased customer brand loyalty.
May assist in maintaining shelf labels. Performs random price verification and initiates necessary corrective action. May provide assistance to customers with completing special orders, online orders, and rain checks.
May operate a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. May be required to verify and accept multiple tenders for payment and make change with accuracy and zero variance tolerance.
Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
Performs other duties as assigned.
Our Focus
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.
Who We Are
The Army & Air Force Exchange Service, also known as "the Exchange", is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.