Job Details

Job DescriptionLA Part-Time Assistant Store ManagerJob Title: Assistant ManagerCompany: 12th TribeLocation: Venice Beach, CAJoin the 12th Tribe Family as our Next Part-Time Assistant Manager! Are you a go‑getter with a passion for people and a flair for creativity? 12th Tribe is looking for a dynamic Part‑Time Assistant Manager to join our LA store team! As our Assistant Manager, you'll be part of the heart and soul of our store, helping to make it a vibrant, exciting place to shop, work, and connect.In this role, you'll wear many hats—whether it's leading sales on the floor, helping to plan awesome in‑store events, or training and supporting our team to be their best. You'll also help with inventory management, operations, and all the behind‑the‑scenes things that make our store run smoothly.If you're entrepreneurial, love working with people, and want to be part of a team that's all about creating unforgettable experiences, we want to hear from you!RequirementsMinimum of 2 years previous leadership experience in a retail environmentExcellent communication and interpersonal skillsDriven approach to take on new challenges with the self‑motivation for your work that inspires othersA major passion for styling and sellingAbility to work independently and as part of a multi‑channel teamPositive attitude and feels there is no task too small and no task too largeAvailable to work a minimum of 32 hours per weekOpen availability across a full 7 day work weekAble to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)ResponsibilitiesStore ManagementAlongside of Store manager, leads the daily opening and closing procedures for the storePartners with the General Manager to lead the recruitment, onboarding, training and development of all staff.Helps to Identify, create and manage the execution of all store business plans to drive performance results and maximize business opportunities.Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance.Demonstrates product knowledge and passes on this knowledge to the sales staff.Ensures all employees provide excellent customer service and experience at all times.Assists with the development of all Retail Associates; motivating them to meet store goals.Customer InteractionYou are the top stylist in the store!You lead by example and interact with customers in-store and through store phone line to, assess their style needs, and offer personalized recommendations to create complete outfitsCreate a positive shopping environment for each customer that walks into the storeAsk open ended questions & get to know each customer's unique needs. Make them feel confident and part of the Tribe!Answer inquiries over slack and store phone line and direct inquiries to the proper channelsRing up and close sales at register POS systemProduct KnowledgeYou stay updated on current fashion trends, fabric types, fit, and product details and disperse that information to stylists in-storeStay updated on 12th Tribe collections and monthly product drops and share that with store stylistsLead clothing try‑ons and PK sessions with stylistsStyling ExpertiseStyle yourself according to the 12th Tribe aesthetic and inspire others with your outfits!Be up to date on current fashion trends and embody that in your everyday wardrobeGo above and beyond to create an amazing styling experience for our 12th Tribe Babes!Suggest clothing and accessories that complement customers' body types, personal style, and lifestyle.Fitting Room AssistanceStart and build fitting rooms for customers as they shop the floorStyle up and fluff fitting rooms for clients to inspire full outfitsGuide customers through the fitting process, provide feedback on fit, and suggest alternative options and outfitsKeep fitting rooms clean, organized, and tidySales GenerationASM should have the top sales in the storeYou are a natural on the sales floor and take action to open conversations with clientsYou take ownership of the sales floor and sales team to ensure customer experience is the first priorityYou work in tandem with the SM to think of new and exciting ways to generate sales through customer outreach, events, and social mediaYou have a client book and work to bring customers in when new collections arriveVisual MerchandisingAssist SM in creating visually appealing displays and merchandise arrangements to highlight new arrivals and promote sales.Maintain the store up to visual standards dailyAbility to change mannequins when items are sold/need updatingSocial Media/FilmingWillingness to appear in videos and social media content for storeOverall OperationsEnsure compliance to policies and procedures and report concerns to senior managementEnsure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are lockedWork with multiple teams to coordinate and stay up-to-date on shipping, inventory, and stock controlWork with SM to assure store is tidy and maintained - report all issues to the proper channels to assure things are fixed#J-18808-Ljbffr