Job Details

Supervisory Medical Administration Specialist

The Supervisory Medical Administration Specialist will supervise all current and future administrative staff assigned to the Charleston Specialty Clinic. Major duties include:

• Collecting, aggregating and analyzing clinic program data.
• Participates in quality assurance reviews, conducts process improvement initiatives, monitors compliance with patient safety standards, and conducts regular audits of consult management and scheduling practices to ensure accuracy and efficiency.
• In-depth knowledge of VA scheduling procedures, community care regulations, consult management, and patient flow optimization
• Assigns daily tasks, monitors performance, conducts formal appraisals, and approves leave requests while maintaining adequate staffing levels
• Managing all aspects of clinic scheduling compliance with VHA scheduling directives.
• Identifies training needs, provides coaching and mentorship, develops tailored training programs, and administers disciplinary actions in accordance with VA policies when necessary.
• Performs labor mapping reviews and all other processes for the use and analysis of VA Managerial Cost Accounting (MCA) data.
• Monitoring active and pending consults, managing workloads to meet service delivery timelines, and ensuring all consult-related documentation complies with VHA policies.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday, 7:00am-3:30pm

Telework: This position may be authorized for telework. Telework may be authorized for Ad-Hoc

Position Description/PD#: Supervisory Med Admin Spec/ PD07578A

Relocation/Recruitment Incentives: Not authorized

Critical Skills Incentive (CSI): Not authorized

Permanent Change of Station (PCS): Not authorized

PCS Appraised Value Offer (AVO): Not authorized