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Job Details

Client Success Principal (Fully Remote)

  2026-10-03     Included Health     all cities,AK  
Description:

Manage a portfolio of complex clients, reselling value and identifying upsell opportunities.Develop measurable client goals, retention plans, and deliver business reviews.Conduct Partnership Connect meetings and serve as a trusted advisor to client executives.Qualifications: 7+ years client success experience with mid to large enterprise clients.Deep understanding of employer benefits landscape and executive-level communication.Proven data analysis skills to derive insights supporting client value.Base salary range $127,660 - $167,112 per year, plus bonus and equity.Full medical, vision, dental, 401(k), and disability coverage.12 weeks paid parental leave, PTO/DTO, and remote-first culture.Included Health Included Health is a healthcare company delivering integrated virtual care and navigation, offering members care guidance, advocacy, and personalized virtual and in-person care. It is a remote-first organization on a mission to raise the standard of healthcare for everyone, breaking down barriers to high-quality care.#J-18808-Ljbffr


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