Job Details

Creative Program Manager, Strategy & Operations

Location: Remote – US

Salary: $175,000 - $185,000

The Sage Group's client, the leading video streaming service, is searching for a Program Manager, Strategy & Operations.

Role Summary

As a Program Manager x Strategy & Operations (hybrid) on the Core & Artist Marketing team, you will play a pivotal role responsible for (a) turning creative strategy into flawless execution across global, high-profile campaigns, and (b) serving as a proactive operational backbone driving efficiencies, optimizing processes, and bringing end-to-end alignment and clarity across designated sub-teams.

In this role, you will bring clarity and structure to complex, global initiatives. You are adaptable, highly organized, and comfortable navigating ambiguity while building strong collaborative relationships across cross-functional teams, international offices, and external partners.

Key Responsibilities

• Strategy & Ops
• Establish and refine scalable processes, workflows, and tools that improve efficiency and visibility across campaigns in close collaboration with the C&A Strategy & Ops Lead.
• Input on cross-functional planning processes, including campaign prioritization, resource alignment, roadmap development, and capacity planning.
• Identify operational inefficiencies, process gaps, and opportunities to improve team effectiveness; develop and implement solutions.
• Facilitate team meetings, planning sessions, and stakeholder updates to drive alignment and timely decision-making.
• Support special projects and strategic initiatives that improve Marketing's operational effectiveness and ability to scale.
• Campaign Operations & Execution
• Own end-to-end program management for marketing campaigns, from planning through launch and post-launch wrap.
• Build and manage detailed timelines, milestones, and dependencies to ensure on-time delivery across multiple concurrent campaigns.
• Drive campaign kickoffs, status meetings, and post-mortems to keep teams aligned and accountable.
• Cross-Functional Leadership
• Act as the central point of coordination between marketing, partnerships, creative/production, social/influencer, product, and more.
• Proactively identify risks, bottlenecks, and resourcing gaps, and drive solutions before they impact launch timelines.
• Ensure clear communication, ownership, and follow-through across all stakeholders.
• Quality & Accountability
• Ensure all campaign deliverables meet timelines, brand standards, and business objectives.
• Balance creative flexibility with operational discipline to support both innovation and executional excellence.

Qualifications

• 10+ years of experience in marketing, program management, or operations - ideally within the creative advertising industry and/or music and entertainment industry.
• Proven track record managing complex, cross-functional campaigns with tight deadlines.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple work streams simultaneously.
• Strong communication and stakeholder management skills; comfortable leading meetings and driving alignment.
• Ability to stay calm, solutions-oriented, and decisive in fast-moving, ambiguous environments.
• Thrives in ambiguous, fast-paced environments